Course curriculum

    1. Welcome Guest Service Team!

    2. Growth Opportunity Quadrants

    3. Guest Service 10 Steps of Excellence

    4. Dresscode

    1. Auditing Payment Summary at Closing

    2. SalonBiz Central Tutorial

    1. Online Booking Steps

    1. Phone Guidelines

    1. Welcome to Locals Only

    2. How to Sign Up a Guest Video

    3. How to Sign Up a Guest

    4. How to Earn Points Video

    5. How to Earn Points

    6. How to Process Reward Redemptions Video

    7. How to Process Reward Redemptions

    8. Why Locals Only Club Matters?

    1. How to text the Visual Consultation link to your guest

About this course

  • Free
  • 54 lessons
  • 1 hour of video content